“Our customers think this is great and expect a high degree of management competence and structure from us in their daily cooperation. As an organization, we have made our teams much more efficient and powerful. However, we have also noticed that young people in particular demand binding processes. This provides security and supports working on the same understanding of quality.” – Alexandra Gross, CEO at Fink & Fuchs AG and GPRA President
“A drastic development boost. We have already completed 8 recertifications. And the democratization of knowledge and skills in our agency has increased enormously thanks to CMS. The learning curve is unmistakable. Everyone can rely on solid processes and fully exploit their creativity thanks to these instruments. And as an agency manager, running the agency has become much easier – because we all speak the same language and pursue the same goal: Quality sells better.” – Reto Wilhelm, Panta Rhei PR AG, Managing Owner
“Our team was committed both in the run-up to and during the audit. It was a source of pride for everyone to be awarded the certificate. Especially the examination of daily work processes with regard to relevance and optimisation potential was meaningful and motivating.” – Beate Heinrich, HEINRICH GmbH Agentur für Kommunikation (GPRA) & CMS III Auditor
“We are of course getting better and better! 😉 No kidding: the certification – and especially the re-certifications every two years – ensure that you can actually live a continuous improvement process in practice and that mistakes – if any – only happen once.” – Jürgen Gangoly, CEO / Managing Partner at The Skills Group
“I run my agency based on quality management principles, which makes me more effective, competitive, I am better partner for my clients, who are investing more for our services. CMS certification is the way to prove that our management is on high level.” – Patrick Schober, Managing Partner at PRAM Consulting
We are CMS-certified because our customers deserve the highest quality services. The CMS certification is a fantastic opportunity for the stakeholders’ self-reflection and definition of improvement strategies. – Maria Gergova-Bengtsson, CEO & Founder of United Partners