ICCO President and Chief Executive Decorated with Pro PR Award

ICCO President Maxim Behar and Chief Executive Francis Ingham, who is also Director General of PRCA, are among those awarded the Pro PR Award for 2017, organisers announced yesterday in Zagreb.

Pro PR is an international conference held in Croatia for the past 15 years, and since 2002 an international committee has voted for people who have contributed to the promotion of public relations, and have increased standards in business all over the world.

“We do recognize this way the significant role of ICCO in setting new and modern standards of public relations business globally, but also its role to unite so many different countries, cultures and business visions into one world organisation”,  Danijel Koletic, President of the Organising Board of Pro PR said.

Maxim Behar, ICCO President said: “This is a great recognition for all ICCO members, for our teams and what has been done for the past couple of years in the organisation. We are also very happy with our good cooperation with the Croatian Association for Public Relations and look forward to expanding activities in the region.”

Francis Ingham, ICCO Chief Executive said: “I am deeply honoured to have been chosen for such a prestigious award. Our global PR and communications industry is the epitome of vibrancy, and if I have played some small part in adding to its lustre, then I am proud to have done so.”

A list of other award winners can be viewed here.

AMEC to provide Research Advisors for the PR Lions Awards, Research & Data Categories

AMEC, the International Association for Measurement and Evaluation of Communication, will again provide an advisory service for the Research and Measurement categories of the PR Lions awards, part of the Cannes Lions International Festival of Creativity.

AMEC will provide research advisors to help firms improve their entries through a new Data & Measurement Advisory Scheme.

In the scheme, selected representatives from AMEC will be available to assist companies entering campaigns into two categories: Research, Data Analytics & Insight Generation and PR Excellence in Effectiveness.

The research advice is available on a confidential first come, first serve basis and will be allocated to the first 20 entries into each category, determined by the PR Lions organisers prior to the Festival.

Speaking on the partnership Fiorenza Plinio, Head of Awards Development at Cannes Lions, commented: “We were pleased to get AMEC on board last year to help us grow these two data and research categories. We are confident that we will attract more entries in 2017 with an increased focus on data analytics and evaluation within PR.”

“We believe the partnership with AMEC will offer entrants a unique opportunity to get strong, objective advice from industry professionals, and have the best chance of showcasing award-winning work.”

Barry Leggetter, CEO of AMEC, said: “We are delighted to again work with PR Lions to help them grow these two data and research categories. It is a practical way in which some of our most expert researchers can help enhance the PR campaigns that have produced a measureable and proven impact on a client’s business and reputation.”

2017 Advisors:

Aseem Sood, Chief Executive Officer of Impact Research & Measurement Pvt. Ltd and Director at the International Association of Measurement and Evaluation of Communication, UK (AMEC).

Barbara Bassi, international PR and communication’s measurements consultant and European Chapter Chair and Vice Chair of the Amec College and Education working group.

Colin Wheeler, Director at Understanding Expertise and Associate at the Measurement Practice, UK.

Marcus Gault, Managing Director of Kantar Media Evaluation and Board Director of global measurement body AMEC.

Darja Kupinic Guscic, Founder of Media net, the first agency in South–East Europe for measuring media communication. Founder and co-owner of MCA group, the leading SEE media monitoring and communication evaluation group.

Johna Burke, Chief Marketing Officer of BurrellesLuce, North America. Member of the PR News Measurement Hall of Fame and North-America Co-Chair of AMEC.

Khali Sakkas, Chief Executive, Insights & Research at Isentia, Asia Pacific and AMEC Board member and chair of the AMEC APAC Chapter.

Mazen Nahawi, Global CEO of CARMA, major component of News Group International.

Paul Hender, Head of Insight of Gorkana and member of the AMEC European Chapter Leadership Team.

Rayna de Lange, CEO of DeLange Analytics and member of the AMEC’s Education Group and guest lecturer on communications measurement and evaluation in several universities.

Richard Bagnall, CEO of PRIME Research UK, SVP PRIME Research Europe and Chairman of AMEC. Member of the UK Government Communications Service’s Cabinet Office Evaluation Council, UK.

 

About AMEC: The International Association for Measurement and Evaluation of Communication (AMEC) is the leading global trade body for PR programme research, measurement and analytics. AMEC has more than 140 members in over 40 countries.

About PR Lions: Part of the Cannes Lions International Festival of Creativity, the PR Lions celebrate creative PR work that tangibly build awareness, trust or increased understanding between an organization or brand and its target audiences. In 2017, Cannes Lions will be an eight-day programme of creative inspiration, celebration, education and networking, attracting over 15,000 delegates from around 100 countries. Please visit our website for more info: https://www.canneslions.com/awards/the-lions/pr

For further information contact:

Fiorenza Plinio

Head of Awards Development at Cannes Lions: fiorenzap@canneslions.com

Barry Leggetter

CEO, AMEC

Mobile: +44 7748 677504 or +44 1268 412414: Barryleggetter@amecorg.com

AMEC to provide Research Advisors for the PR Lions Awards, Research & Data Categories

AMEC, the International Association for Measurement and Evaluation of Communication, will again provide an advisory service for the Research and Measurement categories of the PR Lions awards, part of the Cannes Lions International Festival of Creativity.

AMEC will provide research advisors to help firms improve their entries through a new Data & Measurement Advisory Scheme.

In the scheme, selected representatives from AMEC will be available to assist companies entering campaigns into two categories: Research, Data Analytics & Insight Generation and PR Excellence in Effectiveness.

The research advice is available on a confidential first come, first serve basis and will be allocated to the first 20 entries into each category, determined by the PR Lions organisers prior to the Festival.

Speaking on the partnership Fiorenza Plinio, Head of Awards Development at Cannes Lions, commented: “We were pleased to get AMEC on board last year to help us grow these two data and research categories. We are confident that we will attract more entries in 2017 with an increased focus on data analytics and evaluation within PR.”

“We believe the partnership with AMEC will offer entrants a unique opportunity to get strong, objective advice from industry professionals, and have the best chance of showcasing award-winning work.”

Barry Leggetter, CEO of AMEC, said: “We are delighted to again work with PR Lions to help them grow these two data and research categories. It is a practical way in which some of our most expert researchers can help enhance the PR campaigns that have produced a measureable and proven impact on a client’s business and reputation.”

2017 Advisors:

Aseem Sood, Chief Executive Officer of Impact Research & Measurement Pvt. Ltd and Director at the International Association of Measurement and Evaluation of Communication, UK (AMEC).

Barbara Bassi, international PR and communication’s measurements consultant and European Chapter Chair and Vice Chair of the Amec College and Education working group.

Colin Wheeler, Director at Understanding Expertise and Associate at the Measurement Practice, UK.

Marcus Gault, Managing Director of Kantar Media Evaluation and Board Director of global measurement body AMEC.

Darja Kupinic Guscic, Founder of Media net, the first agency in South–East Europe for measuring media communication. Founder and co-owner of MCA group, the leading SEE media monitoring and communication evaluation group.

Johna Burke, Chief Marketing Officer of BurrellesLuce, North America. Member of the PR News Measurement Hall of Fame and North-America Co-Chair of AMEC.

Khali Sakkas, Chief Executive, Insights & Research at Isentia, Asia Pacific and AMEC Board member and chair of the AMEC APAC Chapter.

Mazen Nahawi, Global CEO of CARMA, major component of News Group International.

Paul Hender, Head of Insight of Gorkana and member of the AMEC European Chapter Leadership Team.

Rayna de Lange, CEO of DeLange Analytics and member of the AMEC’s Education Group and guest lecturer on communications measurement and evaluation in several universities.

Richard Bagnall, CEO of PRIME Research UK, SVP PRIME Research Europe and Chairman of AMEC. Member of the UK Government Communications Service’s Cabinet Office Evaluation Council, UK.

 

About AMEC: The International Association for Measurement and Evaluation of Communication (AMEC) is the leading global trade body for PR programme research, measurement and analytics. AMEC has more than 140 members in over 40 countries.

About PR Lions: Part of the Cannes Lions International Festival of Creativity, the PR Lions celebrate creative PR work that tangibly build awareness, trust or increased understanding between an organization or brand and its target audiences. In 2017, Cannes Lions will be an eight-day programme of creative inspiration, celebration, education and networking, attracting over 15,000 delegates from around 100 countries. Please visit our website for more info: https://www.canneslions.com/awards/the-lions/pr

For further information contact:

Fiorenza Plinio

Head of Awards Development at Cannes Lions: fiorenzap@canneslions.com

Barry Leggetter

CEO, AMEC

Mobile: +44 7748 677504 or +44 1268 412414: Barryleggetter@amecorg.com

Top global PR conference & Awards held in Asia for first time – ICCO a major Summit supporter

Top international experts from the United States, UK, Singapore, India and Australia are the first speakers to be announced for the world’s top conference on measurement being held in Asia for the first time in May.

The AMEC Global Summit on Measurement is being supported by ICCO, whose members can attend the event at a special discount.

The Global Summit is organised by AMEC, the International Association for Measurement and Evaluation of Communication and will be held in Bangkok on May 17/18. AMEC is the world’s largest media intelligence and insights professional body with over 150 members in 85 countries.

The Global Summit will also include the awards presentations of the annual AMEC Awards, which aims to promote best practice in communications research, evaluation and insights.

AMEC also hopes that ICCO members will also enter the AMEC Awards, the largest event of its type in the world. Details on the Awards scheme can be found at http://amecawards.com/.

International speakers will talk at the Global Summit about the latest techniques and thinking, in addition to a series of practical workshops to help educate PR and communications in South East Asia about the latest measurement techniques.

The first speakers to be announced are:

Luisa Megale, Vice President, International Public Affairs and Communications, Asia Pacific, American Express. Australia.
Deepa Dey, Head of Communications, India Sub Continent, GlaxoSmithKline Consumer Healthcare. India.
Jamin Spitzer, Senior Director of Platform Strategy, Microsoft. United States.
David Watson, Head of Campaigns in the UK Prime Minister’s Office and Cabinet Office. H M UK Government Communications. UK.
Jim Macnamara, Professor of Public Communication, Faculty of Arts and Social Sciences, University of Technology Sydney. Australia.
Scott Kronick, President & CEO, Ogilvy Public Relations, Asia Pacific. China.

More speakers will be announced soon.

Barry Leggetter, CEO of AMEC, said: “As our Strategic Partner, we receive tremendous support from ICCO. We hope it will be possible for some ICCO members to attend the Summit in Bangkok.

“The international quality of our speakers will be a major factor in making the Global Summit a ‘must attend’ event for PR and communications professionals in South East Asia.”

The Summit is organized by AMEC. Headline sponsor is Isentia, Asia-Pacific’s leading media Intelligence Company.

EarlyBird registration discounts are now available through the Summit website, together with a special rate negotiated at the AVANI Riverside Hotel, Bangkok, where the Summit will be held. Accommodation can be booked on this link.

– Ends –

About AMEC
AMEC – the International Association for Measurement and Evaluation of Communication – is the world’s largest professional body for communications research, media intelligence and insights with more than 150 members in 86 countries.

For further information contact:

Barry Leggetter
CEO, AMEC
Mobile: +44 7748 677504 or +44 1268 412414
barryleggetter@amecorg.com

Top global PR conference & Awards held in Asia for first time – ICCO a major Summit supporter

Top international experts from the United States, UK, Singapore, India and Australia are the first speakers to be announced for the world’s top conference on measurement being held in Asia for the first time in May.

The AMEC Global Summit on Measurement is being supported by ICCO, whose members can attend the event at a special discount.

The Global Summit is organised by AMEC, the International Association for Measurement and Evaluation of Communication and will be held in Bangkok on May 17/18. AMEC is the world’s largest media intelligence and insights professional body with over 150 members in 85 countries.

The Global Summit will also include the awards presentations of the annual AMEC Awards, which aims to promote best practice in communications research, evaluation and insights.

AMEC also hopes that ICCO members will also enter the AMEC Awards, the largest event of its type in the world. Details on the Awards scheme can be found at http://amecawards.com/.

International speakers will talk at the Global Summit about the latest techniques and thinking, in addition to a series of practical workshops to help educate PR and communications in South East Asia about the latest measurement techniques.

The first speakers to be announced are:

Luisa Megale, Vice President, International Public Affairs and Communications, Asia Pacific, American Express. Australia.
Deepa Dey, Head of Communications, India Sub Continent, GlaxoSmithKline Consumer Healthcare. India.
Jamin Spitzer, Senior Director of Platform Strategy, Microsoft. United States.
David Watson, Head of Campaigns in the UK Prime Minister’s Office and Cabinet Office. H M UK Government Communications. UK.
Jim Macnamara, Professor of Public Communication, Faculty of Arts and Social Sciences, University of Technology Sydney. Australia.
Scott Kronick, President & CEO, Ogilvy Public Relations, Asia Pacific. China.

More speakers will be announced soon.

Barry Leggetter, CEO of AMEC, said: “As our Strategic Partner, we receive tremendous support from ICCO. We hope it will be possible for some ICCO members to attend the Summit in Bangkok.

“The international quality of our speakers will be a major factor in making the Global Summit a ‘must attend’ event for PR and communications professionals in South East Asia.”

The Summit is organized by AMEC. Headline sponsor is Isentia, Asia-Pacific’s leading media Intelligence Company.

EarlyBird registration discounts are now available through the Summit website, together with a special rate negotiated at the AVANI Riverside Hotel, Bangkok, where the Summit will be held. Accommodation can be booked on this link.

– Ends –

About AMEC
AMEC – the International Association for Measurement and Evaluation of Communication – is the world’s largest professional body for communications research, media intelligence and insights with more than 150 members in 86 countries.

For further information contact:

Barry Leggetter
CEO, AMEC
Mobile: +44 7748 677504 or +44 1268 412414
barryleggetter@amecorg.com

ICCO launches new OnDemand online training

ICCO is pleased to announce that it has launched new OnDemand online courses within its training programme as part of its commitment to raising industry standards worldwide.

Delegates will now be able to select from over 30 recorded training sessions covering a range of disciplines and have the flexibility to learn at a time and place of their convenience.

The new initiative is part of ICCO’s drive to be at the forefront of improving talent and skills across the global PR and communications industry, aimed at reaching everyone from those starting out in their careers to seasoned practitioners.

Masha Palos, Talent and Professional Development Director at ICCO and PRCA said: “ICCO’s new OnDemand training is key to developing and supporting our growing and ever changing industry. It is important that individuals have control over their learning and are able to manage this in their own time at their own pace. With OnDemand training, ICCO members worldwide can now take advantage of training from industry leaders and apply it at any stage of their career.”

ICCO has also recently launched a new qualification, the ‘Global Diploma in PR and Communications’, which is the first of its kind and draws on worldwide knowledge and expertise to strengthen ethics within the industry. The qualification is based on a points system using live or OnDemand courses developed with PRCA UK.

All ICCO training is discounted by 20% throughout January 2017. For more information please visit http://www.iccopr.com/services/online-training/ or email training@iccopr.com.

 

 

 

 

 

OnePoll research: a few of our favourites from 2016

2016 was a record year for OnePoll. We have conducted an extensive and eclectic mix of quantitative projects over the last 12 months – from quick reaction polls, to data-led storytelling, consumer research and in-depth multi-country studies for international brands and charities.

Research has long been an integral part of idea formation and storytelling and we’ve seen a host of developments in how it is being utilised by Marketing and Communications teams to generate engaging content. Data-driven video, graphics and animation have enjoyed huge growth in 2016, and we’re proud to have been a part of that trend.

Having delivered more than 2,000 survey projects last year, we asked our research team to choose some of the highlights and hand-pick their favourite OnePoll research projects in 2016.

Here are their Top 5 (in no particular order!)

I’m Fine, Mental Health Foundation
 Highlighting an important and sensitive topic for the Mental Health Foundation, our study of 2,000 Britons found that the average adult says ‘I’m fine’ 14 times a week, although only 19 per cent mean it.

The research was accompanied by a news story, video and media distribution, all produced and co-ordinated by our in-house 72Point team.

Sex toy survey, ITV This Morning
This Morning sex toy survey

As part of our ongoing relationship with ITV delivering quick-turnaround polls, we conducted a survey on the ownership and usage of sex toys among adults. As Holly and Phil struggled through the piece live on TV, the hysterical duo were racking up more column inches with their on-air reactions and controversial content.
Read more and view the footage here.

Mobile Travel Tracker, Hotels.com

Our research and data visualisation project for a ‘Mobile Travel Tracker’ campaign involved an international study conducted in 31 countries and a number of multi-lingual infographics and animations which we produced with our in-house design studio Drench.

We asked panelists about their holiday habits and priorities to reveal the impact mobile phones have had on travel bookings and behaviour.

The study found that 76% of people regarded their phone as their favourite travel accessory; 37% said it was their primary source of information whilst they’re away; and 58% claimed it makes them more spontaneous.

View the animations and graphics here.

Hotels.com Mobile Booking Infographic
First Aid knowledge, St John Ambulance

Our survey of 2,000 parents found that only 1 in 4 would know what to do if they were faced with a child that wasn’t breathing.

The research accompanied an educational video produced by St John Ambulance to help raise awareness and teach parents and carers what to do in an emergency, it has had hundreds of thousands of views and shares. Read more here.

Monopoly Christmas helpline, Hasbro

We asked British adults about their experiences of family arguments and cheating while playing Monopoly. The research revealed that 51% of Monopoly games end in an argument. Hasbro opened a hotline to help settle family board game disputes, which formed part of the brand’s media campaign during the week before Christmas. The result? Incredible coverage not only in the UK but in the USA too. Read more here.

Monopoly Row Survey for Hasbro

Three ways you can lead more effectively in these changing times

Blog post by Elise Mitchell, CEO/Mitchell, CEO/Dentsu Aegis Public Relations Network, Vice President, ICCO

 

May you live in interesting times. I’ve never been sure if that’s a blessing or a curse. But the year we’ve just had certainly fits the description.

What a year – 2016 brought so much unexpected change: Brexit, Trump, the refugee crisis, Istanbul, Zika, Rio, David Bowie, Wells Fargo, Harambe. On top of that, it was also the hottest year on record.

While it’s not always welcome, change is something public relations professionals are very good at managing. Leading through change is an executive-level capability that requires a strategic mind, strong business acumen, adaptability, composure and guts. Now more than ever, clients need this, and need us.

The question is how prepared are we to lead effectively in these changing times?

No matter how much/little change management expertise you have, you must continue expanding your capabilities in this critical area. The amount and type of change in the world is only speeding up, thanks to technology, social and political upheaval, and shifting demographics. We must push ourselves to stay one step ahead of change. Only then will we be prepared to step in — and step up — to lead in the most interesting times.

Looking through the turn

I ride a motorcycle, and that experience has taught me so much about being nimble and adaptive to change. One of the most critical lessons I learned years ago as a beginning rider is how to “look through the turn,” which works like this: As you approach a turn, you must look where you want to go rather than focusing on all the potential hazards within the turn itself. The difficulty comes in keeping your eyes focused on where you want to end up while using your instincts and experience to adjust within the turn — all at a moment’s notice.

“Looking through the turn” is a powerful metaphor for business and life, and it has become my mantra. It’s also the inspiration for my new book, Leading Through the Turn, a leadership handbook that shares dozens of lessons I’ve learned during the past 20 years while building Mitchell Communications Group from scratch. I’d like to share three of those lessons that helped me learn how to lead more effectively through change.

  1. Expect the unexpected — This seems so obvious, and yet we seldom do it. When we’re in the middle of a project, we’re focused on what’s in front of us or on the plans we’re making for the future. We’re thinking about the destination and how to get there. Then the road shifts beneath our wheels. We need to get better at anticipating change and being prepared to respond when it happens – especially in how we help our agencies evolve.

This takes effort – and time. Work with your team to regularly ask “what if” questions that help you spot potential change sooner rather than later. What if our clients’ needs fundamentally change and they no longer want what we offer? What if there is a change in one of our client’s top leadership that directly impacts us? What if a new technology disrupts the way we or they are doing business?

By asking the right questions and looking ahead more frequently, we’ll become better and expecting the unexpected.

  1. Create a “culture of try” – To deal with change, you must be an agile leader, on the one hand staying very close to what is happening around you with your employees and clients; on the other hand stepping back to see the bigger picture.

But as a leader, it’s your job to think about what’s possible, not what is. That means empowering your team to come up with new solutions and not be afraid to try new things.

You must create “a culture of try.” Trust me, your team and your clients want you to try new things. Employees are empowered by a “let’s do it” mentality. And clients want to know you can take them places they’ve never been and can’t get to on their own.

Leaders need to create a greenhouse environment that encourages teams to try new things and see what works without fear of punishment or embarrassment if it fails. Ultimately, you want a culture that’s not afraid to fail—it’s afraid not to try. This is part attitude, of course, but it’s also part practice. You must set the tone by being a role model for taking smart risk and inspiring your people to try new things.

  1. Enjoy the ride – When we ride, my husband and I will occasionally pull our motorcycles over, put the kickstand down and just drink in how beautiful it is. This always makes the journey more enjoyable and memorable.

No matter what changes come your way, you need to have a journey mindset, willing to deal with uncertainty, staying fully present in the moment and enjoying the ride along the way.  When you do, you have a much better chance of setting aside your frustrations and fears, and channeling your efforts towards finding solutions.  

This also goes for how you live and lead on a daily basis. How often are you pausing to celebrate success at work? Saying thank you to others? Letting those in your personal life know how much you value them?

Take a good look around and appreciate where you are right now. You must make time to live in the moment, because it will be gone before you know it. Embracing the journey is key to enjoying the ride.

Whether it’s challenge or change, we have much to look forward to in 2017. I hope to lead at my best this year – how about you? Let’s help each other through ICCO and our own country PR associations. I look forward to staying connected with you this year.

 

Elise has just written a new leadership book, released this month by McGraw Hill: “Leading Through the Turn”

Find Elise at www.elisemitchell.com and follow Elise on Twitter: @elisemitch LinkedIn and Facebook

ICCO ended 2016 in better shape than ever before

Article by Francis Ingham, Chief Executive, ICCO

 

ICCO ended 2016 in better shape than ever before, and begins 2017 with enormous optimism and confidence, not only for the future of our organisation, but also for the future of the global PR and communications industry.

So what did we do in 2016?

We grew: Associations in Armenia, Serbia and Hungary, as well as PRCA MENA joined as members; and Interel Group and IPREX as Direct Consultancy ones. This means that we now represent over 2,500 agencies, via 37 Associations, operating in 48 countries. We also signed a Memorandum of Understanding with the Chinese International Public Relations Association with the African Public Relations Association; and with Iranian Public Relations House. We are unquestionably the world’s largest PR organisation now – and our size is only going to increase in 2017.

We expanded our range of services – our Global Matchmaker service matching agencies with partners from around the world; our international Professional Development platform; our Global Diploma in PR and Communications.

Our World Report, delivered in conjunction with PRWeek, provided the definitive analysis of the size, shape, composition, and future direction of our global business. And it showed the vibrancy of our business – with growth in every single region of the world.

Charlene, Maxim, and I chalked up the air miles, vising plenty of members and speaking at dozens of your conferences and award ceremonies – and we look forward to seeing even more of you in 2017.

We put on three keynote events throughout the year, each of them a great success.

In June, we represented our industry at the Cannes Lions Festival of Creativity. Not only did we sponsor the Young Lion competition, showcasing the best agency young teams from around the world; we also hosted the House of PR – a focal point for our members to meet, network, and share experiences through the week.

The ICCO Global Summit was hosted in Oxford, and saw over 180 agency leaders from more than 25 countries gather in the most elite conference of the PR calendar.

And finally, the ICCO Global Awards were bigger and more prestigious than ever before, showcasing the fantastic work that is delivered in countries from all around the world.

To reflect this progress, we’ve reorganised our structure. We now have 5 Regional Boards, each headed by an elected Regional President, giving every part of our increasingly-diverse membership a voice.

This structural change will drive much of our activity in 2017. We will, for example, stage an ICCO conference each year in each region of the world, giving members more opportunities to engage with one-another than ever before.

We will use this wider-than-ever reach to establish common global benchmarks, spreading Communications Management Standard; introducing Continuous Professional Development; making our Global Diploma the mark of personal professionalism in PR; launching on-demand learning to enhance the offering we offer to Associations and agencies alike.

At the 2013 ICCO Global Summit in Paris, I said that our organisation was a sleeping giant whose time had come. Well, the giant is awake; taller than ever; and strutting around the globe.

A Fresh Look at Talent for 2017

Article by Karen van Bergen, CEO, Omnicom Public Relations Group

 

Talent is consistently at the top of the list of concerns in the communications industry. Unfortunately, I often find that we go about it in the same ways, hoping for different results.

Here are four ways you can think a little differently about talent in the New Year.

1) Get diverse about diversity
Getting in front of ethnic diversity and increasing the number of women and other minorities in leadership roles will soon be table stakes. I’m relieved to see that we’re engaging in a conversation around this critical issue – it’s something we badly need to resolve.

As we put our heads together to solve it, I’d suggest that we need to think even more broadly about diversity. We need not only diversity of ethnicity, sexual orientation and sex, but a diversity of perspectives and backgrounds.

Companies like Google do this by hiring artists, architects, writers and musicians. Omnicom’s Accelerate Exbellum program brings in military Special Forces veterans, a group of high performers who wouldn’t normally consider or be considered for a role in the communications field.

How can you be more brave as you consider the talent you hire? Where can you go to find talent that’s a little bit different?

2) Rethink Working Hard
The idea that you need to work relentless hours and never take vacation to be a productive contributor is just plain false. Equally unproductive is the 9-5 mindset. These outdated ideas need to go by the wayside.

There is great opportunity for us to embrace more non-traditional working models in the communications industry. What about making part time an option for more people, especially for working mothers, but also men who want to pursue a creative interest on the side? Why not consider time schedules that incorporate weekends? Or a day that starts at 3 p.m. and runs until midnight or later? This type of flexibility could be extremely attractive and conducive to a more diverse pool of talent. And it might even make freelancing a much less attractive option than it has become.

3) Do More with Technology
Whether it’s using Slack and Facebook at Work or creating your own tools that engage talent and build a community, there is much more we can do with technology.

Companies like Spotify have done away with their traditional performance review, replacing it with a gamified version, dramatically improving completion rates.

Ketchum has created a gamified recruitment tool that levels the playing field for fellowship candidates by evaluating on how they think versus what they have done. It won a PRWeek Diversity Distinction in PR Award recently.

Augmented and virtual reality have enormous potential as well, whether it’s giving a prospective employee an office tour or creating realistic client challenges that allow you to see how candidates solve problems and relate to others.

4) Leverage Data
We’re getting better and better at using data to predict what customers will do, what they will respond to and what will make them buy. What if, using predictive analytics, we knew the exact time that a senior executive was looking for a new opportunity, and we could either preempt it (if it was our employee) or make a timely outreach when they were particularly open to change (if at a competitor)? Let’s think about data and how we can leverage it to be even smarter about talent.

As we welcome 2017, I hope you’re as determined as I am to practice what you preach when it comes to talent. There is so much potential if we make our talent strategy as critical to our work as our business strategy.