Additional information
| Type | Live, Recording |
|---|---|
| Rate | Member, Non-Member |
Event Overview
How attendees will benefit
Attendees will:
- Gain a thorough understanding of crisis and issuesdynamics
- Gain an understanding the psychology of communication and its role in crisis management
- Build knowledge about how to prepare, plan and train most effectively
- Be equipped with a list of actions to take in a crisis
- Gain methods for achieving client/top management buy-in
Who Should Attend
This course is aimed at all levels who would like to learn about crisis management or refresh their skills in this area.
What attendees will learn
- The preparation process: developing a plan which works in practice.
- Action checklist: what to do when it happens.
- Strategy checklist.
- Communication psychology in a crisis.
- Achieving client buy-in: you might know the right way to behave in a crisis, but do they?
Trainer: Nickie Aiken MPRCA
